Microsoft Connected Services Framework
Microsoft Connected Services Framework allows telecommunications operators to aggregate, provision and manage converged communications services for their subscribers regardless of network or device.

Microsoft Customer Care Framework
Microsoft Customer Care Framework enables call center operators to improve customer service and reduce costs by decreasing average call times, eliminating redundant data requests and delivering better information faster to call center agents.

Microsoft® Solution for Windows®-based Hosting
The Microsoft® Solution for Windows®-based Hosting empowers service providers to lower operational costs while increasing average revenue per user (ARPU) through the roll out of enhanced managed services.

Microsoft Solution for Windows-based Hosting for Applications
Develop operational efficiencies and shorten the time-to-market for your SaaS offering with the Microsoft Solution for Windows-based Hosting for Applications. The solution is designed to help ISVs manage their applications and also enable service providers to host and manage applications for the ISVs. Through best practices, step-by-step guidance, examples, and sample code, ISVs and service providers can learn how to enable applications for hosted environments.

Microsoft Solution for Hosted Messaging and Collaboration
Meet the growing customer demand for rich e-mail services and advanced communication tools with the Microsoft Solution for Hosted Messaging and Collaboration version 3.5.